First time customers receive $20 off!!
FAQ's
Does FC Detailing need my keys?
No, we can do everything without you having to step a single foot outside your door. The only thing we need is for you to leave us ample space to work & unlock the car when we get there. When we’re finished we’ll lock it back up for you and leave you with our unmatched FC Guarantee
Does FC Mobile Detailing have a weather policy?
Unfortunately we live in a state where weather can be an issue. With that being said in the event we get hit with weird weather during your appointment, FC Mobile Detailing will continue services under an Easy Up Canopy or covered areas such as garages, parking decks, car ports, etc. If no covered areas are available, or the weather is too extreme to continue we will assess the situation, and if necessary, we will work with you to find a more convenient time to schedule your service.
What is your policy about vehicle damage?
We are Licensed and Fully Insured. If there is ever damage to your vehicle that is caused by our technician during your appointment, we will work with you to ensure that it is taken care of. We cannot take responsibility for any maintenance issues present in your vehicle prior to an appointment, such as jammed windows, cracked windshields, loose trim, etc..
What is your policy if there is a problem with my service?
Our FC Guarantee is the best in the business. If for any reason you are disappointed with your service, we will do everything we can to make it right. Call (330)749-9250 within 7 days of your original appointment, and we’ll promptly work with you to find the best solution. If we can’t find a reasonable solution we will issue you a full refund.
How can I pay?
We accept Visa/MasterCard/Discover, Cash or Check.
Are their any cars that are too dirty for you to clean?
We love really dirty cars but realize they take extra work and extra time. If your car is extra dirty please let us know at time of booking. We do charge an extra $50 fee for extra dirty vehicles.
Are there any services you do not warranty?
We do not warranty engine clean upgrades. This service uses high-pressure water, steam, and degreasing chemicals that can uncover pre-existing electrical issues. If you suspect engine trouble, please do not book this service. We occasionally offer headliner cleaning on a case-by-case basis and do not warranty that service due to the potential for damage. We also don’t warrantee the goosebumps you will probably get from our services because they have been known to last a very long time.
Will I need to move my car?
For us to provide you with the best possible service for your vehicle we ask that you leave us ample room to work. If you have another car parked next to the vehicle with the planned service we will ask that you move it prior to your service. Our technicians are very careful but we want to avoid any possibility of overspray and we certainly don’t want to bump into something on accident.
Do you clean sand and pet hair?
Yes we absolutely do. Hair and sand can be very difficult to remove even with specialized tools. We will do everything we can to remove it. We cannot guarantee however that all of it will be removed. Please do not book with our services if you are expecting 100% removal. An extra fee of $50 will apply for excessive dirt, pet hair, mud or sand.